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Your full exam history is available when you login to CIFAOnline.


How do I get my CIFA™ exam results?

For CIFATM examination results will be updated in your CIFAOnline after a week you completed the examination. The result will also be emailed to you. Please ensure that your email address is correct and updated. Please ensure your email is updated within 7 days week before you sit for the examination.

How will my result be displayed if I was absent from the exam?

Results will not be available for absent candidates. Thus, nothing will be reflected in your exam statement as well.

What do I do, if I do not receive my results via email?

You may either wait for the results to be uploaded in your CIFAOnline via Exam Result under “My Training” link or contact us and we will revert to you within 72 hours.

I just passed my CIFA™ Examination, when can I get the Certificate?

CIFATM certificates are mailed every quarterly. The certificate is available for free for the first copy. Therefore it is important that your correspondence address is updated.

I have yet to receive my certificate, what should I do?

Candidates have 30 days from the certificate issuance date to contact us for a replacement certificate. Past this deadline, you will have to pay for a duplicate copy and relevant courier charges.

I have lost my certificate, how do I get a replacement copy?

Duplicate copies are available upon request. However, there will be charges for the issuance of the duplicate copy and relevant courier charges to send the certificate to you. Please contact us for the request.

How can I request for exam statement?

The exam statement is available for free to all active CIFATM candidates. Please send a written request via contact us and we will send the pdf copy of the statement to your active email address.

I am an inactive CIFA™ Candidate, how do I request for a replacement certificate or exam statement?

For inactive CIFATM candidates, you will need to send a written request to us and we will advise you on the charges for the issuance of the duplicate copy of the certificate or the exam transcript together with relevant courier charges to send the certificate to you. Settle the payment via Pay Now under “My Account” in your CIFAOnline or bank transfer option. Once the payment has been received, we will make arrangements for the certificate to be sent to you. As for the exam transcript, it will be emailed to your active email address.